Terms & Conditions Guarantee & Warranty
3 Days 100% Money Back Guarantee
If you are not completely satisfied with your order for any reason, simply return it back to place of purchase for a FULL REFUND. Items must be returned within 3 days of purchase in the original packaging unopened with original proof of purchase. All refunds will be refunded by Cheque or Bank Transfer.
1 Year Warranty
Robeck locks Ltd warrants to the original purchaser of our product that should it have a mechanical defect within 1 year from date of original purchase, we will replace or repair, at our portion, this lock at no charge, if proof of purchase is provided. If the warranty period has lapsed, the item may be at our discretion be repaired or replaced subject to a charge.
Any lock that has been abused beyond the point of normal wear and tear will not be replaced. THIS WARRANTY DOES NOT COVER defects caused by modifications, alteration, repair or service by anyone other than Robeck, physical abuse to, or misuse of the product or its operation in a manner contrary to instructions. This warranty also excludes all costs arising from installation or removal.
Although our manufacturers use only the finest protective coating, finishes have their limitations due to natural elements and causes beyond the control of Robeck locks Ltd. Ware to the finish is not considered to be a defect. Robeck does not warrant products against damage due to improper installation or against the consequences of use for which the lock was not designed.
Any express warranty not provided in this document and any remedy for breach of contract which, but for this provision might arise by implication or operation of law, is hereby excluded.
Under no circumstances shall Robeck be liable to purchaser or any other person for any special or consequential damages, whether arising out of breach of Warranty, breach of conduct or otherwise arising including, but not limited to, loss of property resulting from failure of security or any other cause.